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AURAMA005 Manage complex customer issues in an automotive workplace
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General
Student Unit Guide AURAMA005 V2
Presentation
Student Assessments
Assessment 1 Student Questioning Written Knowledge Assessment AURAMA005 V2
Assessment 2 Student Practical Demonstration of Tasks AURAMA005 V2
Trainer Handouts
The Basic Elements of Communication
ACL framework overview
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Assessment 1 Submission Link
Assessment 2 Submission Link
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Certificate III in Light Vehicle Mechanical Technology
Certificate III in Automotive Electrical Technology
Certificate III in Automotive Diesel Engine Technology
Certificate IV in Automotive Mechanical Diagnosis
Diploma of Automotive Management
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Certificate III in Light Vehicle Mechanical Technology
Certificate III in Automotive Electrical Technology
Certificate III in Automotive Diesel Engine Technology
Certificate IV in Automotive Mechanical Diagnosis
Diploma of Automotive Management
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AURAMA005 Manage complex customer issues in an automotive workplace
Teacher:
Mercellino Gomes
Teacher:
Sundeep Shergill
Skill Level
:
Beginner